Acceptable Use Policy (AUP) – nostresol.com

Last updated: July 2025

Malvarruiz Soluciones Termosolares SL (operating as Nostresol) is committed to responsible and ethical use of its IT infrastructure, including its email services, web servers, and hosted systems.

📩 Email Policy

• All outgoing emails from nostresol.com are sent exclusively from secured and authenticated servers.
• We do not send unsolicited commercial emails or spam.
• Email is only used for legitimate communication with our customers, including:
  • Technical assistance
  • Invoicing and service notices
  • Support and documentation
• Our email servers enforce SPF, DKIM, and DMARC policies.

🔐 Abuse Prevention

• All outbound SMTP is authenticated (no open relays).
• We monitor our servers continuously for abuse or unusual traffic patterns.
• Any misuse of our infrastructure results in immediate mitigation.

📥 Abuse Reporting

If you receive unwanted or suspicious email from the domain nostresol.com, please report it to:

• 📧 abuse@nostresol.com
• 📧 postmaster@nostresol.com

We take abuse reports seriously and respond promptly.

✅ Compliance

We comply with major email industry standards including:

• DNSBL compliance
• RFC guidelines
• Spam prevention frameworks

Our infrastructure is hosted on secured VPS servers located in the EU.